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FAQ

Get Informed

IN THE PAST, I HAVE HAD BAD EXPERIENCES WITH COMPLIANCE PEOPLE TELLING ME "NO" TO EVERYTHING. IS THIS THE SAME THING?

Our approach to compliance is just different. We believe in helping your team grow and thrive without creating unnecessary challenges. We specialize in identifying and offering creative compliance solutions just for outpatient therapy practices.

WHY SHOULD I BECOME A MEMBER?

Maintaining compliance for your practice is mandatory, but figuring out how, should not be a burden. We created exactly what you need and provide you with products designed for outpatient therapy. It's that simple!  

I JUST STARTED MY BUSINESS, WHAT CAN YOU OFFER ME SO THAT I DON'T HAVE TO WORRY ABOUT THIS STUFF?

Risk and Compliance Analytics LLC is your full-service compliance solution. We've prepared it all. Everything you need to be compliant:  Forms, Templates, Manuals, Policies and Procedures and more.

ARE YOUR PRODUCTS DIFFERENT FROM OTHER REFERENCE MATERIALS ONLINE?

We offer the most up-to-date, outpatient therapy-specific and comprehensive reference materials on the market. You have options and that's why our team spends tremendous time and resources to make sure you have exactly what you need for your practice.    

CAN YOU TRAIN MY STAFF, HOW TO AUDIT EACH OF MY DEPARTMENTS?

With unique auditing tools, we have developed department-specific audits that can be used for annual compliance reviews. These include HR, Marketing, Business Relations, Revenue Cycle and more.

ARE YOUR SERVICES ONLY ONLINE?

Risk and Compliance Analytics LLC offers a hybrid solution depending on your needs. Contact us to find out how we can remove the compliance headache for your team. 

I PURCHASED A MEMBERSHIP. HOW DO I GET MEMBER PRICING ON PRODUCTS?

After purchasing your membership, use your login details to sign in by clicking the profile button at the top right of the website. Once logged in, hover over "Store" and click "Member Store." All discounts will appear on the product page in the "Member Store."

CAN I CUSTOMIZE MY PURCHASED CONTENT?

Absolutely! Once you add products to your cart and go to your shopping cart, you will see the option to upload your logo along with your information at the bottom of the page. Fill this form out before continuing on to payment for the items in your cart. If you've already purchased your product and forgot to fill in the form, simply go to www.riskandcomplianceanalytics.com/customize-logo to fill in the form. We'll email you your purchases updated with your logo within 48 hours. 

DO I HAVE THE ABILITY TO CHANGE THE PDF DOCUMENTS I'VE PURCHASED?

Unfortunately, due to legal restrictions and company settings, you may not change the purchased PDF documents. However, as a service to you, if there are any changes that you would like to make to any of the content we have provided, just send us an email and we will be in contact with you to customize your content. 

DO YOU PROVIDE DOCUMENTATION TRAINING?

We do more than just provide documentation training because everyone does that. We educate outpatient therapists how to properly document, code and bill for their skilled services in order to justify medically necessary treatment. We teach how to record efficiently, not excessively because spending time over-documenting is a terrible waste.

DO YOU PROVIDE COMPLIANCE OFFICER SERVICES FOR SMALLER PRACTICES THAT CAN'T AFFORD A FULL-TIME COMPLIANCE OFFICER?

We believe that everyone should have access to affordable high quality compliance services. We have created a robust therapy compliance solution to fit every size company, so that you only pay for what you use and can manage costs intelligently.  

WE'RE LOOKING TO AUTOMATE OUR DOCUMENTATION AUDITS. DO YOU HAVE THE ABILITY TO HELP US WITH THAT?

Depending on your electronic medical record platform, audit solutions have been automated to streamline this compliance function with full transparency. Risk & Compliance Analytics LLC works closely with a leader in Artificial Intelligence for therapy auditing.  Prediction Health, creator of PT Practice Intel. This technology uses artificial intelligence to analyze both the structured and the unstructured free-form text from every note in the EMR, providing simple intuitive dashboards and automated coaching to reduce your compliance risks and lost revenue. These AI tools uncover coding optimization and documentation improvement opportunities, and save owners and clinic directors time with personalized metrics and education for all your PTs. Risk and Compliance Analytics LLC can assist this function and direct your company on how to monitor, respond and educate your team with this information.

If you are interested in auditing 100% of your therapists' notes and using that KPI information to improve your therapists' documentation and your practice's operations, fill out our contact form using the "Contact" link above and we'll be in touch about making that happen!

I'M LOOKING TO PURCHASE A COMPETITOR IN THE AREA, CAN YOU PROVIDE DUE DILIGENCE ON THE PURCHASE? 

Large or small purchases, our team of experts has successfully performed due diligence reviews for outpatient therapy practices for over 9 years. Our ability to leverage technology is key in servicing prompt summaries and meaningful data so that you know where risk and exposure is before a purchase.  

I JUST RECEIVED AN AUDIT IN THE MAIL FROM A PAYOR, CAN YOU HELP RESPOND WITHIN THE REQUIRED TIME PERIOD?

Experience matters, and we understand exactly. We offer solutions and options so that the best decision can be made for managing a payor audit.

MY STAFF MEMBER ACCIDENTLY SENT THE WRONG PATIENT INFORMATION TO SOMEONE. DO YOU HELP FIX THE PROBLEM?

Protected health information is protected and depending on how, what, amount and other variables; you have responsibilities to correct the error. We can help you quickly investigate, summarize, report and correct these mistakes.

I.T. IS SO CONFUSING TO ME AND MY STAFF, HOW DO I KNOW WHAT IS REQUIRED FOR MY BUSINESS?

At Risk and Compliance Analytics LLC, we specialize in IT risk assessments and helping practices stay in compliance. We guide you with product solutions that are proven to be both cost-effective and industry knowledgeable. 

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